Shipping policy

Shipping & Delivery Policy

Zayra NS

Effective Date: 22 October 2026

Zayra NS is committed to delivering your purchases with care, attention and reliable service.

Delivery Coverage

We currently deliver to selected serviceable locations within Pune, Maharashtra, India.

Orders outside our serviceable area cannot be accepted for delivery at this time. Delivery availability is determined by the address and PIN code provided during checkout.

Order Processing

Orders are normally prepared for dispatch within 1–2 business days after successful payment verification, subject to product availability.

Orders placed on Sundays or public holidays may be processed on the following working day.

Delivery Timeline

Our target delivery timeline is 2–5 business days after payment verification, depending on the delivery location, courier availability and operational conditions.

These are estimated timelines rather than guaranteed delivery dates.

Delivery Charges

Applicable delivery charges are displayed during checkout before customers confirm their orders.

Any free-shipping promotions or order-value thresholds will be communicated on the website.

Payment Verification

For manually paid UPI orders, processing begins after the payment has been received and verified by Zayra NS.

Customer-submitted payment screenshots or transaction references may help identify a payment but do not independently establish successful receipt.

Delivery Partners

Orders may be delivered through third-party courier services or authorized local delivery partners.

Delivery Attempts

Customers should provide a complete delivery address, correct PIN code and reachable contact number.

If delivery fails due to an incorrect address, customer unavailability or other delivery issues, Zayra NS will contact the customer regarding re-delivery or an appropriate alternative resolution.

Additional re-delivery charges, where applicable, will be communicated before re-dispatch.

Damaged or Missing Deliveries

If a package arrives damaged or an item is missing, please contact Zayra NS through our Contact Us page as soon as reasonably possible.

Include the order number and available supporting photographs.

We will investigate and provide an appropriate resolution under our Return & Refund Policy and applicable law.

Delivery Support

For delivery enquiries, please use the contact details published on Zayra NS's Contact Us page.